Customer Service thread

This relates to our core values at Lingfield Point for providing the best customer service possible, and our views on other examples of great customer service in our industry and beyond.

Categories: General

Turtle-ly chuffed about our latest customer – Turtle Beach makes a £10million investment at Lingfield Point »

As a great base for start-up businesses and global  giants alike, we’re delighted to see one of our longest and most loyal customers invest over £10million in their business at Lingfield Point.

Lygo International is making a £10million expansion after being bought by American giant Turtle Beach and will change its name to become part of the Turtle Beach family moving to a 120,000 sqft warehouse within Lingfield Point.

The expansion came about after the Chief Executive of Turtle Beach – the world number one in gaming audio – visited the UK from the firm’s HQ in New York and loved our life at lingfield.

Turtle Beach toured the North East looking for the best site for the company – and came back to the firm’s original base at Lingfield Point where they had been customers for over 10 years.

Eddie Humphries, left and Paul Crooks of Turtle Beach discuss the £10milliom investment at Lingfield Point

Eddie Humphries, left and Paul Crooks, Turtle Beach discuss the £10milliom investment at Lingfield Point

Paul Crooks, Senior Director of Finance and Operations, Turtle Beach Europe Ltd, said: “The expansion will create up to 50 jobs and the potential for many more.  The move represents an investment of £10million in the future of the company over the next few years – and we are delighted to be staying at Lingfield Point.

“The facilities at Lingfield Point are second to none and the fact that Turtle Beach looked around the North East and couldn’t find anything to rival their them proves the point”

As well as the quality of the space and the excellent facilities on site another draw was the availability of 10mg broadband – which offers the online firm great connectivity.

Eddie Humphries, Estate Manager, said: “The company has been a long-term customer here at Lingfield Point and its fantastic to see the ambitious firm doing so well.  We take great pride in knowing that our customers enjoy our environment and continue to grow – it’s a massive vote of confidence and a thumbs up for our service standard, Lingfield Point and of course Darlington as a great destination for business”

We’re delighted to welcome Turtle Beach to our neighbourhood – adding to the ever-increasing list of businesses based at Lingfield Point

and with office space available from 250sqft on a monthly basis, pick up the phone and find out why we really are the best postcode in town.

 

 

Related articles

Read more about , , , , , , , , , , . Join this thread, leave a comment or tweet about this.

RSS feed for replies to this post. TrackBack URL

 

Categories: General,Lingfield Point,Who We Love

How much colour has your world got? We love adding colour to ours! »

We often talk about life at lingfield, our creative and unique office space and the atmosphere around of neighhbourhood.

But how do we achieve this? Colour plays an important part in achieving a sense of community – just look at the success of Dulux’s global community intitiative – Let’s Colour.  We love the kaliedoscope of colour – you’ll see it around every corner here at Lingfield Point – its a fundemental part of our art strategy but also in the way we design our offices.  Colour provides a subtle statement and the beauty of colour means you can choose the statement you want to make.

The colours used around our creative office space across the 107 acre business park make bold statements – we’re creative; we’re productive & most importantly we’re a community!

Fun with colour and inspirational statements add life to lingfield

 

YARN – our latest office space based in Lingfield House – uses the colour red to the maximum – and is one of the busiest and creative locations in our neighbourhood. Even our corridors around our buildings don’t escape treatment – again YARN painted in a dark grey now feels shorter – a great trick – and with the beautiful white yarn now installed makes a great statement that also pays homage to our historic links with Patons and Baldwins.

Bold colours work well with contrast – YARN at Lingfield Point

Take stroll across to the national award-winning Student Loans  Company where you’ll find great use of the colour green – in every variation- all helping to made this hard-working, pressurised environment feel calm, easy and stable.

Green is an important colour at the award-winning Student Loans Company

Our external areas don’t escape a touch of colour either – take tickle me – a great piece of artwork full of colour but also our most recent poster campaign – bright statements backed up with colour encouraging people to feel proud of the work they do and the environment they work in – all wrapped up in a cheeky statement or two.

Tickle me!

 

They’ve made such a difference to our neighbourhood – watch this space where even more will appear soon.

 

We love colour – it lights up our life here at Lingfield!

If you’re a business wanting more colour in your world – give us a call on 01325 486486 – we can certainly provide a colourful backdrop for your business -  in the shape and size you need from 250sqft.

 

Related articles

Threads

Read more about , , , , , , , , , , , , , . Join this thread, leave a comment or tweet about this.

RSS feed for replies to this post.

 

Categories: General

Bringing life alive at Lingfield – our new social calendar is out now »

Spring has finally arrived – and just in time too as we launch our new events calendar.

Packed with events, promotions and social shindigs – it’s a great way of getting know your colleagues, learning new skills or getting to know our neighbourhood a wee bit better.

We’re proud to be welcome Teesside University as our higher education partner who have programmed a whole range of events helping you to expand your horizons – adding to existing skills or even tasting something new and more creative.  Look out for the digital photography class or the creative writing class to get inspired this Spring.

We’re also welcoming back our happy fit camps – getting fit with a giggle has never been funnier and our new Stash Busting Surgeries from our artist in residence – Becky Sunter from Tabby Textiles – is bound to be a sure-fire hit.  She’ll be showing us how to make your clutter into classic gifts with a bit of inspiration.  So get spring cleaning – clear out your craft clutter – and let’s get out there and have some fun!

For more information on these events, feel free to log onto the events section of www.lingfieldlife.co.uk or

follow us on facebook at lingfieldpoint – a great way of keeping in touch and getting involved.

 

 

 

 

Related articles

Read more about , , , , , , , , , , , , . Join this thread, leave a comment or tweet about this.

RSS feed for replies to this post.

 

Categories: General,Who We Love

We’re proud to be home to AMEC whilst they celebrate their 30-year milestone »

Lingfield Point is proud to provide creative office space to some of the most significant companies in the North East.  Our most recent customer to join our ever-increasing list of companies is AMEC – the international engineering and project management company – who enjoys its 30th birthday this year.

To celebrate this milestone, AMEC Chief Executive Samir Brikho was joined at the London Stock Exchange by 30 AMEC employees, all of whom have been with the company since its formation. The group included Kevin Catterick – senior project manager – who took some of the responsibility for the 500+ staff move from Yarm Road offices to the prestigious Meadow space at Lingfield Point.

AMEC celebrates 30 years by opening the London Stock Exchange

 

Celebrating this achievement follows on from news of a recruitment drive to employ an additional 40 skilled staff as part of a strategy to make its North East base at Lingfield Point.  Lingfield Point is set to become a centre of global engineering operations for AMEC.

Nicola Mason, operations director for AMEC in Darlington said: This is really good news for Darlington.  The skills and experience of our workforce has helped us beat some very tough competition to win a number of new contracts and we’re delighted to bring new jobs to the town.

We have settled in well at Lingfield Point – one of the key reasons for moving here was that we would have the space to expand.  The legacy of the Tees Valley engineering and chemical process industries means that this area has a lot of people with the type of skills we need so we don’t expect to have any problems finding the high calibre of staff we need.

Our colleagues based within AMEC should feel immensely proud of their part in this global success story – we’re proud to be associated with them and share in their achievements.

Well done AMEC from all at Lingfield Point and we wish them well and continued development over the next 30 years!

 

 

Related articles

Threads

Read more about , , , , , , , , , . Join this thread, leave a comment or tweet about this.

RSS feed for replies to this post.

 

Categories: General

Welcoming Millfields – an exciting new chapter with Taylor Wimpey »

An exciting new chapter of Lingfield Point is taking shape – a range of new homes will start appearing over the next few months thanks to our relationship with Taylor Wimpey.

‘Millfields’ – named to celebrate our historic links to Paton & Baldwins – is our next exciting step towards realising our £100million masterplan for Darlington.

Over the next 10 years, we’ll be creating homes, parkland, sports facilities as well as health facilities, shops and restaurants – a new neighbourhood with sustainability and care at its heart – not forgetting the continued development of high spec, creative business space.

In the link below, John Orchard, director of Marchday – which owns Lingfield Point-  is joined by Mark Leigh, Managing Director of Taylor Wimpey (North Yorkshire) who explains this exciting collaboration and our latest addition to our sustainable neighbourhood.

The Millfields development will include two, three and four bedroom houses in seven different styles and a range of special terms are on offer to help buyers move.

To register and find out more…. go to:

www.taylorwimpey.co.uk/newhomes/north+yorkshire/millfieldsatlingfieldpoint

Related articles

Read more about , , , , , , , , , , . Join this thread, leave a comment or tweet about this.

RSS feed for replies to this post.

 

Categories: General

Doing something funny for money at Lingfield Point »

With over 50 businesses and 2,500 staff who love to giggle and enjoy the lighter side of life at Lingfield Point, it seemed appropriate to be supporting Comic Relief’s Red Nose Appeal.

Customers enjoyed taking aim at Joe and Alex from canteen – our specialist caterer and on-site deli cafe operators – with water bombs and sponges – getting them back for the tasty treats on offer around our 107-acre business park.

Joe – enjoying a sponge or two for Red Nose Day.

And a water bomb for Alex….!

We even enjoyed welcoming our little lingfield-ers – our little people from our on-site nursery, Little Lingfields, who surprised us all with the direct hits scored.  They put us all to shame!

Our little lingfielders surprised us all with direct hits!

Well done to all involved, a great day and a good old giggle  – we’re loving life at lingfield!

 

 

Related articles

Read more about , , , , , , , , , , . Join this thread, leave a comment or tweet about this.

RSS feed for replies to this post.

 

Categories: General

Broadband brings business alive in Darlington… and about time too! »

We’re welcoming plans for BT’s roll out of high-speed fibre broadband and it can’t come soon enough!

Fast, sophisticated communications are the cornerstone of a successful business community – and we should know.  We’ve already invested in a 100mg leaseline to plug the gap due to BT’s infrastructure shortfall.

This £10,000 investment has been welcomed by our customers who have taken advantage of our range of connectivity packages – giving them the competitive edge they crave.

image courtesy of designworklife.com

Lingfield House and YARN – now home to our latest business community –  benefits from this dedicated leaseline and customers can simply tap into a low cost monthly agreement – with no fixed (or expensive) penalties if they need to leave. Available direct from our partnership with Blue Saffron- one of the UK’s largest independent IT and Communications specialists, we’re pleased to add this to the many services customers can now enjoy.

Great news indeed to learn that BT are finally upgrading infrastructure that will allow Darlington to gain the competitive edge it deserves – helping secure jobs and continued investment in our community.

 

To find out more about our connectivity packages or space currently available from 150sqft – 100,000 sqft,

simply pick up the phone and say hello on 01325 486486.

 

Related articles

 

Read more about , , , , , , , , . Join this thread, leave a comment or tweet about this.

RSS feed for replies to this post.

 

Categories: General

Are you al-desco or al-fresco on a Friday? »

With so many of us pinned to the desk during the working week, how many of us dine al-desco or make the effort to dine al-fresco?

Lingfield Point is home to a significant public sector cluster of companies and some of the largest businesses in the North East – all of which enjoy creative and productive workspace.  But did you know that they also enjoy great break space to dine alfresco too? 

We actively encourage dining away from the desk – staff return fresh, invigorated and clear-headed – with a massive impact on both individual and company productivity.

Life at Lingfield – a healthy balance between work & play

Our 2,500+ customers enjoy the use of 3 café spaces, break out space, and even a vintage snug – breathing life and calm into hard-working souls.  We’ve a busy calendar of taster events and promotions – all helping to stimulate and motivate.  Not forgetting our weekly knitting circle, a cycling group with loan bikes and a fitness trim trail.

Join our artist in residence at her weekly knitting circle

 

Our customers believe that a happy workforce is a productive one and we help them achieve that goal.

We were saddened to learn that in a poll for BBC Breakfast, 54% of those surveyed said that they regularly work through their lunch break, with men saying they are more likely to do so than women. The majority (78%) say that they do not feel under direct pressure to work through their break but that it is a cultural issue for most workplaces.

These people have obviously not experienced Life at Lingfield.

We think its important to strike a balance between a healthy work ethic and a healthy lifestyle when at work. 

So next time you’re thinking what to do for lunch …think about what your lunch can do for you!

 

Related articles

Read more about , , , , , , , , , , , . Join this thread, leave a comment or tweet about this.

RSS feed for replies to this post.

 

Categories: General

Love is in the air at Lingfield Point »

With over 50 businesses and 2,500 lovely people now based in and around our neighbourhood – we love the month of February enabling us to show the world how much we care.  

From creating unique office space for your business, to entertaining and enlightening your staff with a nod to increasing productivity, or joining in with the Darlington Cares initiative we love our life at lingfield.

 

Loving life at Lingfield

Our monthly programme of events and promotions focus on the feel-good factor, helping us to love our mind, body and soul.

 

Look out for our special taster sessions with soothing and soulful therapies on the menu – tempting you to learn new skills with Teesside University or love the way you travel with Localmotion.

You can even hand in your old bike – and we can love it better with Bike Stop and our ever-popular bike amnesty or pamper yourself with a treat from My Little Beauty – our exclusive mobile beauty salon.

 

Don’t forget our regular knitting café now back every Wednesday with our artist in residence, Tabby Textiles at canteen.  There’s also our regular express weightwatchers meeting every Thursday in YARN – helping you love how you feel about your body.

 

Loving your life – mind, body and soul – at Lingfield

For more information on what’s going on at Lingfield point, check our online events calendar

don’t forget to follow us on twitter @lingfieldpoint or find us on facebook at lingfieldlife.

Related articles

Read more about , , , , , , , , . Join this thread, leave a comment or tweet about this.

RSS feed for replies to this post.

 

Categories: General

We’re loving the feel good factor thanks to Festival of Thrift »

Always keen to provide some feel good factor to our customers and visitors alike, we’re starting to get excited at the prospect of the Festival of Thrift taking place in our community.

 

The excitement builds around Festival of Thrift

Providing inspiration through showcasing much-loved skills in making and upcycling clothes and furniture, knitting, weaving as well as growing your own fruit and veg, we’re looking forward to teaming up with design hero Wayne Hemingway to bring you ‘Festival of Thrift’.

After a preview to establish interest, we’ve been delighted with the excitement and support its received.  It’s not really surprising, thrifty thinking is all the rage and with us all feeling the pitch, this dip into a more conscious and sustainable way of living is certainly something right up our street.

Our very own John Orchard and the inspirational Wayne Hemingway, tell us more on why this event should be the highlight of your year in 2013.

 

Loving life at Lingfield!

For more information on life at lingfield, find us on twitter @lingfieldpoint or follow us on facebook at lingfieldlife.

 

 

 

Read more about , , , , , , , , , , . Join this thread, leave a comment or tweet about this.

RSS feed for replies to this post.

 
Older Posts »